If you want to return a faulty or incorrect item, please read our return policy carefully.Item(s) can be returned within 30 days in-store or by returning the item(s) by parcel. Free returns are not available on items that require a refund. 6,95 euro will be charged for the shipping costs.* If you send an item back, please enclose the returns form in your returning parcel. All item(s) must be unworn and unwashed, with all original Lobi First tags attached. Incomplete, damaged, worn or soiled returns will not be accepted. When returning items, please make sure that the delivery is traceable because we are not responsible for any damage or losses done by the delivery company. Once we receive your returned item(s), we will refund the purchase amount as soon as possible. It will take approximately 10 business days to process your refund.